The Power of Constant and Never-Ending Improvement
Anyone who wants to watch to achieve and succeed at the highest level benefits from coaching. What are the core areas in your business that would make a huge difference in sales and profitability if focused on? What are the critical areas that you may take for granted today, but if optimized, can deliver a geometric change in the results of your business? Are you engaging your team in both critical analysis and creating a realistic, measurable plan for this kind of optimization?
- Diagnosis
Define the current business process and identify opportunities for improvement.
2. The Art of the Possible
Communicate the ultimate outcome and the promise of significant reward.
3. Targets for Million dollar writers
The 5 stages to find and expand your key profit drivers
4. Break Through limitations
Transform and strengthen the psychology of the team
5. Create the plan for measurable improvement
Brainstorm tactical solutions for optimization.
6. Anticipate the Challenges
Mitigate potential challenges (people, processes, product, resources) in advance.
7. Follow Up and Measure:
Create a plan for ongoing management and measurement.
The Power of Constant and Never-Ending Improvement
Pat Riley is one of the most celebrated basketball coaches in the history of the sport. He has over 1,200 NBA victories to his name as well as five NBA championships. During the 1984-1985 season, he had a major challenge on his hands as many of his players felt like the NBA season before was their best season ever and they had given their all only to lose to the Boston Celtics in the Finals.
To effectively manage the psychology of the team and get the improvement necessary to win the finals that year, he offered his team the theme of SMALL, INCREMENTAL IMPROVEMENTS, where each day you’re making a small improvement in one area. So he challenged each member of his team to make a one percent improvement within each of the five key areas of their game. Not a 20%, 50%, or even a 100% improvement. Just a 1% improvement.
Of course, each person on the team thought this was absurdly doable as it seemed so achievable. In fact, they started thinking they could each do 10% better.
Whats’s interesting though is that if every person on the team did just one percent better in each area of the five most important areas, the team as a whole would be 60% better. Can you imagine a professional NBA team being 60% better?
So most of the team went way beyond their one percent because the target was so believable and achievable.
Of course, they went on to have their best year ever and won the NBA championship, defeating the Celtics for the first time in Laker history.
This is a great example of how HUGE increases can happen when everyone improves in all areas 1%.
The largest improvements in sales and profits often come from optimizing only a few key areas. To do this, however, it takes some critical analysis where you have to commit to digging underneath what’s really going on and inspire your team to participate in the process of optimization.
When you do, the results can transform the impact and profitability of your business geometrically.